The brief variation: If you’re on the lookout for exclusive engagement ring or special anniversary present, Leibish & Co. features a robust supply of high-quality, colourful, and conflict-free diamonds and gemstones. The family-run company is running online since 1998 with an individual touch with earned perform business worldwide. Leibish & Co. makes it simple buying free rocks or even make use of its cost-free “Design a” instrument to take the ideal bit of precious jewelry to life. With many years of experience and solid craftsmanship under the strip, Leibish & Co. is found on the verge of expanding its inventory to watches and other accessories.
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When Leibish Polnauer established 1st on-line diamond company in 1998, it got almost an entire day to upload just one image and information to his site â but he was a visionary just who noticed possible inside the fledgling arena of ecommerce. “as he sees the potential in a notion, he can fit everything in in the power to progress with-it,” said Benji Margolese, Director of Content promotional for Leibish & Co.
Leibish produced an effective, family-run operation together with his wife and kids serving in leadership jobs. They usually have grown a fruitful web business with offices located around the world. Leibish & Co. is actually a leader in special coloured expensive diamonds and gemstones that are difficult to find in other places. The diamonds may conflict-free, that will be an important facet for all buyers.
“folks come to you because they search for some thing a tiny bit different, some thing a bit more unique than what the rest of us has actually,” Benji stated.
While Leibish & Co. supplies top-notch conventional expensive diamonds, the organization focuses primarily on colourful, unique jewellery. When asked why the business has these types of a high client return price, Benji rapidly pinpoints the reason.
“its a mix of exceptional items, fantastic solution, and precious jewelry crafted with the greatest levels of brilliance,” the guy stated. “The precious jewelry we make is certainly not your everyday, mass-produced type of item. Each piece is actually custom-made to perfectly fit the diamond or gem stone selected by the customer.”
Children Affair With private Service
Leibish & Co. is a true family business, with Leibish’s family members playing key parts for the business.
Leibish functions as creator and President associated with the business, while their partner, Rosi, may be the company’ Activities management. Their unique oldest girl, Chavi, functions as top honors Jewelry Designer â which will be an enormous duty since custom precious jewelry comprises above 50% regarding the organizations company, Benji said.
Leibish’s eldest son, Yossi, could be the Chief Executive Officer of Leibish & Co. Another daughter, Shmulik, who’s a graduate from the Gemological Institute of The united states, will be the main Diamond Buyer your organization. “Shmulik is actually, seriously, certainly one of most gifted tone diamond experts in the,” Benji mentioned.
Leibish’s child Itzik may be the organizations COO and works their New York workplace on Fifth Avenue. Yoni, that is the youngest of Leibish’s five children, will be the businesses CFO.
“As one of the longtime people in the team, i could tell you that, although there is not any connection, they think about me, as well as others, section of their loved ones,” Benji said. “everyone bring our personal expertise toward business, but collaborate to regularly expand the business.”
Customers are in addition handled like family at Leibish & Co., the spot where the company invests energy into personal solution and income. “if you’ve ever handled one certain agent, including, that is the exact same individual you certainly will always manage, whatever you are contacting or creating within,” Benji stated. “We don’t have confidence in passing customers around to various departments when they have a question or particular issue they would like to deal with.”
Consumers result from throughout the World
Leibish has actually certain different sorts of consumers: you can find buyers, whom largely store through web site, merchants, and people during the trade business, which usually look at the businesses main offices in ny, Israel, and Hong Kong.
A great deal of Leibish & Co.’s clients are through the US. Its then top audience is Canada, accompanied by great britain, Australian Continent, Hong-Kong, while the remainder of European countries.
Clients at each level of life store at Leibish & Co., though nearly all are amongst the ages of 35 and 54, Benji mentioned. In addition, the business garners more or less 300,000 site visits each month â and keeps the majority of its customers finding its way back.
“With over a 70percent return buyer rating, we remain being among the most famous companies within our market,” he stated.
Colorful Diamonds & Gemstones With a “Design a” Option
Leibish & Co. holds high-end jewelry, but also preserves inventory freedom, especially for on line clients, Benji said. The firm offers numerous loose diamonds and precious gems, but the essential items are tailored precious jewelry creations.
“We keep a sizable number of multicolor diamond and gem precious jewelry, which includes with the rarest shades ever seen,” the guy said. “we have been recognized most readily useful by our bread-and-butter services and products â yellow diamond and pink diamond involvement rings. However, we sell diamonds of virtually every shade, and valuable gems â such as sapphires, emeralds, and rubies. We offer jewelry constructed with colorless diamonds, as well, but the knowledge is in the field of shade.”
For clients that have something at heart and want assist rendering it an actuality, Leibish & Co. offers a “Design your personal” jewellery tool, which Benji stated is its top item.
“Naturally, when searching for a special piece, men and women typically wish particular rocks and establishing styles they’ve currently fallen in deep love with,” the guy mentioned. The “Design your own personal” instrument makes it possible for consumers to create a bit making use of the stone, setting, and material regarding option.
“it permits them to deliver their goals to life â with this expertise in craftsmanship,” Benji told you.
Extras & brand new using the internet Tools available for Leibish & Co.
whilst seems toward the long term, Leibish & Co. is slowly moving toward higher-ticket items and much more product diversity. The company feels comfy branching off to new products due to the devotion and love it applies to finest their present designs.
“We have discussed exposing a lot of different add-ons â such as for example luxury watches, handbags, and also pens,” Benji stated. “But we chose to wait until we very first perfected our major distinct item, and that’s diamond jewelry.”
Leibish & Co. is also researching to carry on refining the popular web site, too. One-way it plans to enhance its on-line experience is by launching augmented fact characteristics, that may provide virtual shoppers more of an in-store knowledge.
As a company using its roots in colourful expensive diamonds and e-commerce, Leibish & Co. continues to innovate in a conventional industry which views change given that exception, perhaps not the guideline.